How to Cancel Petco Vital Care

How to cancel Petco Vital Care — a commitment, not a ledger.

Premier carries a 12-month commitment and no services ledger: no cancellation fee and no services true-up appear in any source checked for this site. Cancelling therefore means two things: the commitment months left, at $24.99 each, and the renewal switch in your Petco account, turned off so a second year never starts.

Run the free Exit Checker

Count what is left

Months remaining in the commitment times $24.99 is the whole remaining figure on monthly payments — five months left is $124.95. On a prepaid year ($239.88), the money is already in; the cancellation work is confirming the end date and stopping the renewal.

Confirm it in writing

Ask Vital Care support for the commitment end date, any amount still scheduled, and the cancellation and renewal-off confirmed with a confirmation number. Then check the account setting yourself. A complaint documented on ComplaintsBoard came from an owner who believed they had cancelled online and was charged again — verify the switch, do not assume it.

The line this site never crosses: What care your pet gets is a decision for you and your veterinarian. These pages are only about the contract and the money.

Keep going

Your numbers, not a generic answer

Every figure in this niche depends on your enrollment date, your payments, and the retail value of what your pet has used. The free checker computes your three options from those numbers alone.

Included in the $39 Exit Kit

  • Per-provider exit playbooks: Banfield in full, VCA negotiation-led, Petco short — who to contact, in what order, and what to say
  • Phone and written cancellation scripts, including the itemized-breakdown demand: "read me the retail value of services and discounts used, and the total payments made"
  • The pet-death compassion-escalation pack: clinic, plan relations, written complaint, BBB, state attorney general — with documented outcomes labeled as reported, never promised
  • Moved, rehomed, and clinic-closed playbooks — the paperwork each situation actually turns on

See the $39 Exit Kit

One payment, yours to keep — the scripts, letters and playbooks the free checker points into. Everything inside →